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At Fanora, we are committed to delivering your orders safely, efficiently, and on time. This Shipping Policy outlines our shipping process, delivery timelines, and other important information related to the shipment of your orders.
By placing an order on our website, you agree to the terms outlined in this Shipping Policy.
Shipping Coverage
Fanora currently delivers products across India.
Orders can be delivered only to locations that are serviceable by our logistics partners. If your delivery PIN code is not serviceable, we may be unable to process or fulfil your order.
At present, we do not offer international shipping.
Order Processing
- Orders are processed after successful payment confirmation.
- Orders are generally processed within 1–2 business days.
- Orders placed on Sundays or public holidays will be processed on the next working day.
- During festive seasons, promotional events, or periods of high order volume, processing times may be slightly longer.
Delivery Attempts
Our courier partners will make reasonable attempts to deliver your order to the shipping address provided during checkout.
If delivery cannot be completed due to reasons such as customer unavailability, an incorrect address, or failure to respond to courier communications, the shipment may be returned to our warehouse.
Additional shipping charges, if any, for re-dispatch may be borne by the customer.
Customer Responsibilities
To help us deliver your order successfully, please ensure that:
- Your shipping address is complete and accurate.
- A valid mobile number and email address are provided.
- Someone is available at the delivery address to receive the package.
Fanora shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete address details provided by the customer.
Delivery Delays
While we strive to deliver all orders within the estimated timelines, delays may occasionally occur due to circumstances beyond our control, including but not limited to:
- Severe weather conditions
- Natural disasters
- Public holidays
- Government restrictions
- Transportation disruptions
- Courier operational delays
Fanora shall not be held liable for delays caused by third-party logistics providers or force majeure events.
Changes to this Shipping Policy
Fanora reserves the right to update or modify this Shipping Policy at any time without prior notice.
Any changes will be posted on this page with the updated Effective Date. Continued use of our website after such changes constitutes your acceptance of the revised policy.